And then not help make it happen.
So that's why we buy-back any AWR hand knitted jumper or scarf.
How It Works.
You email Mychael at firstname.lastname@example.org.
We chat and check our records.
To track your piece by its unique number.
Then Mychael gives you an indication of what we'd pay for your piece.
Then you send the piece back.
We check it.
Then we pay you straight away.
Then, we love the original AWR piece all over again.
We repair, clean, steam, comb, re-package, re-price - and pop it into our online store.
In readiness for its new home.
Our returns policy is exactly the same with buy-backs as it is with anything else.
And we'll learn as-we-go of course.
So that we get this AWR Buy-Back thing just right.
All we can do at AWR is to create The Best Hand Knits in the World.
That's our story.
And since our customers are good enough to become an important part of our story.
It's only right that we stick around to remain an important part of theirs.